Shipping Policy
By placing an order on this Website, you agree to the terms outlined below. These terms help ensure transparency and clarity for both parties involved in the transaction.
1. Shipping Coverage
We currently ship only within India.
At checkout, only Indian shipping addresses are accepted. International shipping is not available at this time.
2. Shipping Costs
Shipping costs are calculated during checkout based on:
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Weight and dimensions of the product
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Delivery location
The shipping amount displayed at checkout is the final charge paid by the customer.
All shipping fees are collected at the time of order placement.
3. Returns & Refunds
Please refer to our Returns & Refund Policy page for details regarding:
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Return eligibility
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Refund timelines
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Non-returnable items
4. Delivery Terms
a. Transit Time
Typical delivery time for domestic orders is 3–7 business days.
Delivery timelines may vary depending on:
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Your location
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Courier partner availability
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Force majeure (strikes, weather, etc.)
b. Dispatch Time
Orders are usually dispatched within 2–3 business days (excluding Sundays and public holidays).
Additional time may be required for remote locations or during peak seasons.
c. Change of Delivery Address
You may request a change of delivery address before your order is dispatched.
Once the order is shipped, changes cannot be made.
d. Shipping Partners
We partner with multiple trusted courier services and logistics aggregators to ensure timely and secure deliveries.
Selection of a shipping partner depends on:
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Delivery location and serviceability
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Speed and reliability
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Product category, weight, and handling requirements
e. Items Out of Stock
If a product becomes unavailable after placing the order:
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You will be notified via email/sms or phone.
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We will cancel and refund the affected item(s).
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The rest of the order (if applicable) will be shipped.
f. Delivery Delays
If delivery exceeds the expected time:
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Please contact our support team for assistance.
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We will coordinate with the courier to resolve the delay.
g. Tracking Notifications
Once your order is shipped, you will receive:
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A tracking link via SMS and/or email
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Real-time delivery status updates from the courier partner
h. Damaged Parcels
If the parcel appears physically damaged:
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Reject the delivery, if possible, and inform the courier.
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If received in your absence, take photos/videos and contact our support team immediately.
5. Cancellations
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Orders can be cancelled before dispatch for a full refund.
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Orders cannot be cancelled after shipment.
In such cases, please initiate a return after delivery (as per Return Policy).
We reserve the right to cancel orders in cases of:
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Pricing errors
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Stock issues
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Fraudulent activity
You will be notified, and a full refund will be processed.